Contents

1. Introduction & foreword

2. Respondent profile

  • Participating institutions
  • Segments
  • Profiles
  • Institution size

3. Benchmarking results

  • Default rates & bad debt
  • Application fees & deposits
  • Tuition fees payment
  • Instalment plans
  • Financial support & wellbeing
  • Sanctions
  • Education agents
  • Fraud & payment security

4. Conclusion

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