Flywire commissioned Regina Corso Consulting to conduct a survey of adults in the United States to understand their perceptions and feelings on a variety of healthcare issues, including billing and payments.

• Conducted among 2,000 U.S. adults, 18 and older and balanced by age, gender, region and household income to be representative of the United States as a whole based on the U.S. Census.
• Conducted online between May 12 and 18, 2021.
• Notes for reading charts and tables – percentages may not add up to 100% due to rounding or because the question was a multiple response allowed item. Unless otherwise indicated, bases for all slides are of the total of 2,000 adults.
• For generational breaks, the following age ranges were used: Gen Z: 18-25, Millennials: 26-43, Gen X: 44-56, and Baby Boomers/Greatest Generationers: 57+