Key findings

In Flywire’s first ever report into the experiences of travel providers, we asked 400+ of them about the opportunities and challenges they're facing. They told us that the outlook is optimistic, with the majority of them preparing for an increase in bookings. They are adapting to changes in traveler behaviors and demands, and are more focused than ever on providing unique experiences for their guests that immerse them in the local culture and customs. They view sustainability as a must-have and see technology as a way to streamline their business processes benefiting both their customers and their bottom line.

Personalized, immersive travel is a growing trend

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Business is booming and the future is bright

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Work flexibility brings opportunity

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Sustainability: from "nice to have" to commercial necessity

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Easy, secure payments critical to positive customer experience

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Effective use of technology, internal streamlining critical to growth

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Flywire solves payment challenges for global travel providers

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