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Flywire solves complex payment problems for businesses and institutions to empower new opportunities globally and locally. The company processes billions in payments per year, connecting all the entities involved to make those transactions faster, more secure, less expensive, and more transparent. Clients in business, education and healthcare use Flywire’s full-service platform to tailor the payment experience for their customers and to create a single point of visibility and control for payer engagement and receivables management – from invoicing and payment through reconciliation. Flywire also supports its clients with end-to-end customer support including multilingual servicing via phone, email, and chat, as well as around-the-clock online payment tracking. The company is headquartered in Boston and has offices in Chicago, Palo Alto, London and Manchester (UK), Valencia (Spain), Shanghai, Singapore, Tokyo, Cluj (Romania), and Sydney. Key investors include Goldman Sachs, Bain Capital, F-Prime Capital (Fidelity), Spark Capital and Temasek.
Flywire commissioned Regina Corso Consulting to conduct a survey of frequent pleasure travelers in four countries to understand how they are dealing with the current travel bans amidst COVID-19 disruptions. This survey is among 725 frequent travelers with 400 who are from the United States, 125 who are from the United Kingdom and 100 each from Canada and Japan. All have traveled at least 2 times in the past 12 months for pleasure. Also, all are between 25 and 65 years old and have a household income of at least $75,000. This survey was conducted online between April 15 and 21, 2020.