Working in healthcare IT these days means much more than managing the EHR system or information security. Increasingly, you’re thinking about business outcomes, collaborating with members of other departments and always paying mind to how you can make all parts of healthcare technology work better for patients.
That healthcare IT professionals play a critical role – and have big responsibilities – in delivering a good patient experience came through loud and clear in our recent survey of 200+ IT healthcare professionals. The good news is they’re up for the challenge, and encouraged in their roles by the belief that what they do actually helps people.
Our survey lends insight into how IT leaders envision delivering on that patient experience mandate, and what IT professionals need to execute their jobs better.