• Pages
01 Cover
02 Executive Summary
03 Key Findings
04 Case Study
05 Working with Flywire
06 Methodology

Working with Flywire

While a majority of IT leaders agreed that their EHR was handling revenue cycle management well, 46% said they only somewhat agreed that it did everything it needed to do when it came to revenue cycle management. Nearly 20% said it didn’t.

The reality is that while most EHRs can handle basic patient needs when it comes to the financial experience, as patient expectations continue to grow more complex, your organization will need more. Technologies that specialize in creating a better patient financial journey are becoming more and more important in delivering satisfaction and winning patient loyalty.

Flywire’s financial engagement and payment platform modernizes the way provider organizations communicate and collect out-of-pocket balances, improving both the patient experience and self-pay performance.

With deep expertise in integrating our solution with the world’s leading EHR systems, including Epic and Cerner, Flywire uses the latest in consumer-driven technologies to enhance the financial experience within your EHR.

With Flywire, our customers have achieved:

74%↑

Increase in patient-activated plans

15%↑

Increase in patient cash

36%↓

Reduction in average plan terms

91%

Of all payments are self service

35%↓

Decrease in patient statement & postage costs in 2021

50%

Payment plan creations are autopay

23

Net Promoter Score (NPS)

43

Net Promoter Score (NPS)

90%

Self-service payment rate

50%↑

Increase in per-service payment

76%

Lower use of early out

1.3M

Yearly secure checkout transactions

$3.6M

Yearly international payments

4

Weeks to implement

↓

Reduced PCI scope

Learn more about how Flywire can work for your organization

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