Affordability & accessibility

High-value payments are often highly emotional.

Sometimes they are tuition payments to provide once-in-a-lifetime education opportunities. Other times, they are surprise medical bills for a life-saving operation. More often than not, the payment is more expensive than the individual or family can afford. And that is one challenge that Flywire helps solve.

We focus on complex, high-stakes, high-value payments, and find solutions to the things that actually make those payments difficult. In looking at both sides of the payments equation, we provide real solutions to the affordability challenges that continue to plague the healthcare and education sectors, which are massive sectors of the global economy and two of our largest industries.

At Flywire, our mission is to deliver the most important and complex payments. We do this by applying our next-gen payments platform, proprietary global payment network and vertical-specific software - a combination that we call our Flywire Advantage - to deliver significant value for our clients and their payers, all around the world.

We know that payments in these industries can be overwhelming and highly emotional. In healthcare, for example, concerns over healthcare costs are very real. In a recent survey of over 2000 healthcare consumers in the US conducted by Flywire, 46% said they would not be able to pay for an unexpected illness or surgery in one lump sum. 40% have postponed a procedure or treatment because they couldn’t afford it.

Through our software and payments technology, we help make the payment process a little bit easier for our clients’ customers, and help our clients reach their business goals. Payers across all the industries we serve benefit from a fast and easy way to pay, that is completely tailored to their payment method preference, local currency and in their preferred communication channel. These attributes of our software go a long way in driving more affordable outcomes for payers.

For instance, in healthcare, Flywire enables patients to see what they will owe out-of-pocket even before they step into a hospital room. And then we set up a payment plan that is based on their budget and capacity to pay, and in a way that is simple and accessible online. The patients are then notified through different channels about what they owe and when. This can be life-changing for someone who was unexpectedly due to owe $10,000 out of pocket, who can instead spread that expense across smaller, easier to manage payments that fit within their budget.

As a result, our clients receive more payments that are accurate and on time, boosting their bottom line.