• Pages
01 Cover
02 Contents
03 Flywire at a Glance
04 ESG at Flywire
05 Affordability & Accessibility
06 Diversity, Equity & Inclusion
07 Career Development & Training
08 Social Impact & Community Engagement
09 Data Privacy, Security & Compliance
10 Governance & Ethics
11 Environmental Sustainability
12 Materiality Assessment & Data Index
13 Looking Ahead

ESG Materiality Assessment & Data Index

Flywire conducted our first ESG materiality assessment to identify, prioritize and refine the ESG topics that are most important to our internal and external stakeholders. As part of our key stakeholder engagement strategy, we conducted interviews with our customers, partners, investors, and other third parties - as well as with Board Members and FlyMates - to better understand the ESG topics they deem most important to Flywire’s business. We referenced frameworks and standards from the Sustainable Accounting Standards Board (SASB) as well as the Global Reporting Initiative (GRI) to help inform the assessment. This feedback culminated in the results of this assessment, and continues to help guide the activities that our internal ESG task force is progressing. Flywire will continue to review our list of material ESG topics every year, and will incorporate the results into our ESG program.

Materiality Matrix

Sustainability Accounting Standards Board (SASB)

Flywire is committed to communicating financially-material sustainability information to investors and other stakeholders. The index below maps our current disclosures for key relevant ESG topics from SASB’s Software & IT Services industry standards. Unless otherwise specified, the data and descriptions are current as of year-end 2021. We will continue to evolve our disclosure in future reports.

Metric Code
Metric
Response
Environmental Footprint of Hardware Infrastructure
TC-Sl-130a.3
(1) Total energy consumed (2) percentage grid electricity (3) percentage renewable
Resources in Environmental Sustainability
TC-Sl-130a.3
(1) Discussion of the integration of environmental considerations into strategic planning for data center needs
Cloud-based platform Flywire does not own or operate data centers. We use a third-party cloud provider as our infrastructure and capacity utilization is variable. Our cloud provider has demonstrated progress towards commitment to achieve net-zero carbon by 2040.
Data Privacy & Freedom of Expression
TC-SI-220a.1
Description of policies and practices relating to behavioral advertising and user privacy
Data Privacy, Security, & Compliance
Data Security
TC-SI-230a.2
Description of approach to identifying and addressing data security risks, including use of third-party cybersecurity standards
Data Privacy, Security, & Compliance
Recruiting & Managing a Global, Diverse & Skilled Workforce
TC-SI-330a.2
Employee engagement as a percentage
Employee Engagement
TC-SI-330a.3
Percentage of gender and racial/ethnic group representation for (1) management (2) technical staff and (3) all other employees
DE&I Metrics
Managing Systemic Risks from Technology Disruptions
TC-SI-550a.2
Description of business continuity risks related to disruptions of operations
FY 2021 Annual Report (Risk Factors)
Intellectual Property Protection & Competitive Behavior
TC-SI-520a.1
Total amount of monetary losses as a result of legal proceedings associated with anticompetitive behavior regulations
FY 2021 Annual Report (Page 21)

GRI Index

The Global Reporting Initiative (GRI) Standards represent a wide range of standard ESG disclosures to help companies report on their impacts. In this first report, we completed an initial mapping to the relevant GRI Standards disclosures based on our ESG priorities, which were determined by a materiality assessment. We will continue to evaluate and improve upon our disclosures in future reports.

Metric Code
Metric
Response
GRI 2: General Disclosures 2021
2-1 Organizational details
Flywire Corporation
2-3 Reporting period, frequency and contact point
Annual ESG@Flywire.com
2-4 Restatements of information
No restatements of information have been given in previous reports
2-5 External assurance
This report has not been externally assured, however, the Company is exploring it for future reporting
2-9 Governance structure and composition
Governance & Ethics
2-10 Nomination and selection of the highest governance body

2022 Proxy Statement

Nominating and Corporate Governance Committee Charter

2-11 Chair of the highest governance body
Governance & Ethics
2-12 Role of the highest governance body in overseeing the management of impacts

Governance & Ethics

Nominating and Corporate Governance Committee Charter

2-14 Role of the highest governance body in sustainability reporting
Governance & Ethics
2-17 Collective knowledge of the highest governance body
Governance & Ethics
2-19 Remuneration policies
2022 Proxy Statement
2-23 Policy commitments
Looking Ahead: 2023 & Beyond
2-27 Compliance with laws and regulations
Data Privacy, Security, & Compliance
GRI 3: Material Topics 2021
3-1 Process to determine material topics

ESG Materiality Assessment

3-2 List of material topics
ESG Materiality Assessment
3-3 Management of material topics
ESG Materiality Assessment
GRI 205: Anti-corruption 2016
205-1 Operations assessed for risks related to corruption

Code of Conduct

205-2 Communication and training about anti-corruption policies and procedures
Code of Conduct
GRI 206: Anti-competitive Behavior 2016
206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices

Code of Conduct

GRI 302: Energy 2016
302-1 Energy consumption within the organization
Environmental Sustainability
GRI 305: Emissions 2016
305-1 Direct (Scope 1) GHG emissions
Environmental Sustainability
305-2 Energy indirect (Scope 2) GHG emissions
Environmental Sustainability
305-3 Other indirect (Scope 3) GHG emissions
Environmental Sustainability
GRI 401: Employment 2016
401-1 New employee hires and employee turnover

Flying Start

401-3 Parental leave
Benefits and Mental Health & Wellbeing
GRI 404: Training and Education 2016
404-1 Average hours of training per year per employee

Career Development & Training

404-2 Programs for upgrading employee skills and transition assistance programs
Career Development & Training
404-3 Percentage of employees receiving regular performance and career development reviews
Career Development & Training
GRI 405: Diversity and Equal Opportunity 2016
405-1 Diversity of governance bodies and employees
DE&I Metrics
GRI 414: Supplier Social Assessment 2016
414-1 New suppliers that were screened using social criteria
Supplier Code of Conduct

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